Verification process and timelines

How long does the verification process take?

The duration of the verification process can vary depending on the complexity of your onboarding. Generally, it can range from 5 days to 2 weeks.

What factors can affect the timeline of the verification process?

The following factors can impact the duration of the verification process:

  1. Completeness of Documentation: Providing all the required documents accurately and completely can expedite the verification process. Any missing or incomplete information may cause delays.

  2. Complexity of Onboarding: If your onboarding requires additional steps or involves more intricate processes, it may take longer to complete the verification.

  3. Verification Volume: The overall volume of verification requests received by Stablehouse can influence the timeline. During peak periods, there may be a higher volume of requests, which could result in slightly longer processing times.

What can I do to speed up the verification process?

To help facilitate a quicker verification process, ensure that you provide all the necessary documentation accurately and completely. Double-check that your submitted information matches the details on your identification documents. Additionally, promptly respond to any requests for additional information or clarification from the verification team.

What should I do if the verification process exceeds the estimated timeframe?

If the verification process exceeds the estimated timeframe mentioned above, please be patient and allow some additional time for the process to be completed. However, if you feel the delay is unreasonable or have any concerns, you can contact our support team at support@stablehouse.com. They will be able to provide you with an update on the status of your verification and address any questions or issues you may have.

Please note that the provided timeframe is an estimate, and actual processing times may vary. Stablehouse strives to complete the verification process as efficiently as possible while ensuring accuracy and security.

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