You could be having difficulty for several reasons, including:
- Your ID isn’t up-to-date
- Your ID is not government-issued, or
- Areas on your ID are not visible and legible.
You could try checking:
- Your image is not a photo of a scan or a photocopy
- There’s no glare or shadow on your photo
ID documents Stablehouse doesn’t accept:
- US Passports
- US Permanent Resident Card (Green Card)
- Medical IDs
- Temporary (paper) IDs